Terms & Conditions


General terms and conditions online store
Emundia.com site contains an online store that operates in accordance with the Consumer Protection Act (ZVPot-OCT2). 
When logged in, the visitor obtains a user name and password with which he or she can access account (user profile) or acquires the right to purchase products. 
User name and password unambiguously define and connect the user with the data input. 
General terms and conditions of the online storedeal in user rights and business relationship between the owners of online shops, service providers and consumer products.
Prices and currency of information
All prices are in EUR and include registrated VAT. 
VAT payers are required to indicate tax number at registration.
The provider tries to take the best care for promptness and accuracy of data, which are listed online. 
Nevertheless, the characteristics of products, delivery time and price vary, so it is possible that the administrator may have to change or correct the information on the website. 
In such cases, the customer is informed of the change and is allowed to withdraw or replace the ordered product.
In the event that the price of the item during order processing changes, the buyer will be informed. 
Provider will use its best efforts to attempt in any case the buyer to provide lower cost or. to offer a solution that will be in mutual satisfaction.
All photos of products are symbolic and do not guarantee product features. Technical characteristics of the products are taken from information provided by the manufacturer, so provider is not liable for the accuracy of the data.
Ordering via the Internet is 24 hours a day, every day of the year. Consumer choses and orders products that are available online, in classificated categories.
1. The order process 
After ordering the buyer receives an e-mail that the order is being processed. 
The customer is always provided available data on the status and content of the contract.
2. Order confirmed 
Provider will send the confirmation of order by e-mail. 
The contract to purchase the ordered products between buyer and supplier is at this stage concluded.
3. ordering finished 
The purchased items are delivered to the agreed address.
The right to withdraw from the purchase, return of goods
The buyer has the right to return purchased goods without any compensation. 
The intention of returning items should be notified in writing, within 15 days of receipt of goods and the goods returned within further 15 days. 
In this case, the customer settles costs incurred in the recovery of purchased products.
Items must be unused, undamaged and in original packaging. 
The administrator is not obliged to accept shipments of ransom or shipments that do not meet service provider terms and conditions.
Methods of payment
The online store provides to pay with cash payment on delivery on TR.
Purchase agreement (contract) is electronically stored on the server manager website and is available to customer 24 hours a day in his user profile.
Privacy Policy
The site owner gurantees that personal data will be used solely for the purpose of notification of the contract (if the visitor is placing an online purchase ) and sending advertising material. 
Owner warrants that visitor and user data will be used only for the purpose of smooth running of orders and will not be handed over to a third party.
In case of problems or ambiguity in the use of the website, the owner of the site reserves the right to contact a consumer by means of long distance communication.
Visitors allow, by way of a registration, that the owner of the site collects and uses personal information. 
All data indicate that the visitor registration operations are designed for  provider only,for business operations only and are not provided for any other purpose or provided to a third party. 
The data entered by the visitor during registration is permanently stored in a computer system which is properly protected and secured. 
On a possible "invasion" into the computer system no liability whatsoever!
This website is owned by Elprema l.l.c.. All rights are reserved. The contents of the web pages may contain material whose copyright may also be owned by third parties. 
Therefore, any transmission of information from the web site is allowed only with written approval of the owner.
We reserve the right to change terms and conditions without prior notice and the right to errors and incorrect posts.
Complaints and disputes
Provider respects the existing consumer protection laws. The appeal shall be submitted via e-mail address info@emundia.si. Complaint procedure is confidential.
Company Elprema d.o.o. endeavor to do their best to resolve any disputes amicably.
eMundia © 2018